This Privacy Policy explains how Bucks Home Exteriors, LLC ("Bucks Home Exteriors," "we," "us," or "our") collects, uses, and protects information when you visit BucksHomeExteriors.com (the "Site") or otherwise interact with us, including by requesting a roofing estimate, scheduling an appointment, or contacting us by phone, text, or form. Bucks Roofing & Repair proudly serves Bucks County, Pennsylvania and surrounding communities, including areas across the New Jersey border such as Monroe Township.
1. Information We Collect
We collect information you provide directly to us, including:
Full name
Home or property address (for estimates and service appointments)
Email address
Phone number
A short description of your roofing or repair needs, submitted through our contact/estimate request form
We also automatically collect certain information through cookies and similar tracking technologies when you use the Site (see Section 3).
2. How We Use Your Information
To respond to estimate requests and schedule roofing or repair appointments
To contact you by phone, email, or text message regarding your appointment (confirmations, reminders, and related updates)
To improve our website, advertising, and customer service
To comply with legal obligations
3. Cookies & Tracking Technologies
When you first visit our Site, you will be shown a cookie consent banner allowing you to Accept or Reject non-essential cookies. If you reject, only strictly necessary cookies required for basic site function will be used.
If you accept, the Site may use the following tools:
Meta Pixel (Facebook/Instagram) — helps us understand ad performance and show relevant ads to Site visitors on Meta platforms.
Google Pixel / Google Ads & Analytics tags — helps us understand site traffic and measure the performance of Google advertising campaigns.
GoHighLevel Call Tracking — assigns tracking phone numbers to measure which marketing sources generate phone calls. Call and engagement data from this tool may be shared with, or used to inform, our Meta Pixel advertising data for campaign performance measurement.
We do not sell your personal information. Data shared with Meta or Google through these tools is used solely for advertising measurement and website performance purposes, governed by each platform's own privacy policy.
4. SMS / Text Messaging
If you provide your phone number and check the consent box on our website form, you agree to receive text messages from Bucks Home Exteriors related solely to your appointment — including confirmations, reminders, and scheduling updates. We do not send promotional or marketing text messages, and your phone number is never sold or shared with third parties for their own marketing purposes.
Message frequency varies based on your appointment activity.
Message and data rates may apply.
Reply STOP at any time to opt out of text messages.
Reply HELP for assistance, or contact us using the information in Section 8.
5. How We Share Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our business (e.g., scheduling software, GoHighLevel, call tracking, and advertising platforms noted above)
Legal or governmental authorities when required by law
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including ongoing business recordkeeping and to comply with legal obligations.
7. Your Choices
You may reject non-essential cookies via our cookie banner at any time by clearing your browser's stored preferences and revisiting the Site.
You may opt out of SMS messages at any time by replying STOP.
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
8. Contact Us
Questions about this Privacy Policy or your personal information can be directed to:
Bucks Home Exteriors, LLC
Address: 935 Towerview Circle, 18938, New Hope PA
Email: [email protected]
Phone: 267-644-6233
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.